Thank you for your interest in Balkan eCommerce’s services!
In order to prepare for you a cost estimate which is as close to your needs as possible, please fill in the quick questionnaire that follows.
- Section 1
- Section 2
- Final
Please fill in your contact details:
Name and Surname:
Company:
Email:
Phone:
Describe the product or service that you offer. Try to explain what it does for the customer as opposed to what it is:
Highlight anything unique about your product. Any ways in which it is different, better or worse than what your competitors or alternatives offer:
How do you sell your goods in your current market? What channels (for example -email/ads/telemarketing) do you use? Which channels work best for you? What is the average cost per sale/acquisition for each of these channels?
Is there anything specific with your products that we must be aware of (i.e. oversized, too small, fragile, heavy etc., subject to special laws (i.e. containing specific ingredients that are regulated)?
Describe the perfect potential customer. If there is more than one person involved in making the decision to buy (for example – the person who would use their product and their manager), please tell us who they are?
Why should they make the purchase? Why should they choose you? Please list as many reasons as possible, appealing to the customer’s emotion (it makes me look good) and reason (it’s a quality product from a good brand)
Which of the following markets do you want us to cover in our preliminary research and offer?
Please check all that applies:
None of the above (please tell us which market you are interested in)…
Which are the Balkan eCommerce services you are interested in:
Please check all that applies:
Customer service (mark all that you need):
Via other channels (please specify)
Customer service language (mark all you need)
In other language (please specify)
Online marketing (mark all that you need):
Others (please specify)
Courier Services (mark all that you need):
Other courier-related service (please specify)
How many pallets will you need to be stored in our warehouse on a monthly basis?
Where will you need to stock your products?
In another city (please specify)
From which city in which country the parcels will be shipped?
Other (please specify)
The parcels will be shipped from address (of your office or warehouse) or from courier’s office
What is the average weight of a parcel you are sending to a customer?
How many products on average are you selling within a single order?
How many products you have on your e-commerce website?
Do you have a dedicated budget for entering the new market? If yes, what is it for each country?
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