I truly believe I’ve been a teacher in my previous life. 😊 I love helping others and adept at explaining things so they understand. I am also very patient and often prefer a spiritually rewarding job. 😊
Milena Ramcheva is Managing Director of Metrica Ltd., a specialized provider of complex fulfillment and customer care operations for eCommerce brands expanding across Europe. With over 20 years of experience spanning marketing, operations and organizational development, she focuses on structuring multi-market businesses where growth requires control, resilience and operational clarity. Over the past decade, Milena has led Metrica’s evolution as part of La Poste Groupe, building integrated operational models that combine fulfillment, returns management and customer care into a single, coordinated system. She is known for her calm, analytical leadership style and her ability to turn operational complexity into sustainable competitive advantage. Milena is a Brand Ambassador for Balkan eCommerce Summit 2026 and a strong advocate for thoughtful, well-designed growth in cross-border eCommerce.
What was your occupation in your previous life?
Tickets
Regular
Current Price
- A vast expo area;
- International speakers;
- Mobile networking application for easy access with everyone;
- Chill Out zone for informal talks and relaxation;
- 1-on-1 Meeting zone for direct business meetings and new partnerships;
- Snacks and beverages available throughout the day.
- Lunch not included – available for purchase on-site.
Regular
After 20.10.
- A vast expo area;
- International speakers;
- Mobile networking application for easy access with everyone;
- Chill Out zone for informal talks and relaxation;
- 1-on-1 Meeting zone for direct business meetings and new partnerships;
- Snacks and beverages available throughout the day.
- Lunch not included – available for purchase on-site.

